Archive for May, 2010

Pharmaceutical Sales Management Case In Women’s Healthcare

Monday, May 31st, 2010

One of the most important and largest areas of pharmaceutical sales is in women’s healthcare.  I was in this particular medical therapeutic area for a number of years during my career as a drug representative, sales trainer and product marketing manager.  One of the main areas that I focused in women’s healthcare was in the area of HRT or hormone replacement therapy for menopausal women.  I was involved in calling on family physicians, gynaecologists and endocrinologists who see menopausal patients.  My experience with our main product, which was an estrogen replacement therapy drug, can now be considered a very interesting pharmaceutical sales mangement case study.

Quite often in pharmaceutical sales, companies are pushing the use of their products quite aggressively to doctors.  It is considered a luxury if for any product, there ends up being a market demand from patients so that they pull the product in.  This allows the sales force to have a slightly easier time when promoting their products.

Instead of pushing products to doctors that they might not want, the promotion of a product that has big market demand already from patients turns the jobs of the drug representatives into reinforcing the benefits and simply helping the doctors fill that demand.  The drug reps therefore become agents of reminders more than anything else.  Pharmaceutical sales management can simply just have their reps go in and fill in the slots where the demand exists.

In my case, we were competing with a giant blockbuster who is the market leader.  But an interesting case of increasing patient demand out there for a rising trend of going natural made it easy for our company to capitalize on it.  Our product fit the needs of this patient demand and once we promoted our drug as the solution for this demand, doctors started to prescribe our product more often, sometimes even switching over as first line therapy for new patients.

See the video that describes the specifics of this case in the video below.

http://www.youtube.com/watch?v=F4BZzwNxEig

If you are going to be interviewing for a drug representative job, you will be interviewed by pharmaceutical sales management.  A case such as this one will be a very interesting discussion area during your interview.  Of course, you would benefit from much more information on how to prepare for such meetings.  Check out my free webinar on drug representative jobs.

  • Share/Bookmark

My Pharmaceutical Sales Rep Job Nightmare Video

Thursday, May 27th, 2010

I’m sure that every new rookie had a few pharmaceutical sales rep job nightmares to talks about in their career and I was no exception.  It was way back during my first position in the industry when I got hired by Searle, a big multinational company at that time.

I just finished two intensive weeks of pharmaceutical sales training and relocated to Winnipeg, Manitoba.  Everything was new for me.  Finding a new place to live in a new city where I didn’t know anybody.  Learning a new job in a new industry.  Meeting new customers and clients.

I even had to stay at the Sheraton hotel while my two dogs were boarded at a local kennel for the first two weeks since I didn’t have a place to live yet.  Fortunately, my new manager as well as two of the local company drug reps helped me a bit to get started with a few days working in the field with me.  But after they were gone, I was pretty well on my own.

Then I met with Dr. W., a fairly established family physician with lots of patients in our target group since we were promoting two main drugs that were aimed right for that senior age group.  It’s doctors like Dr. W. who can help make or break a pharmaceutical sales rep job in the field in terms of overall sales figures since they have so much potential on prescriptions they can generate.

The case with Dr. W. had been discussed before here on my blog but I now have recorded a video to bring out the useful lessons even better.  So check out this entertaining case in the video below as this is one of my fondest memories from my career especially since it had a good ending.

As always, feel free to leave comments about this video below as long as they are not spam – my comments spam blocker will remove them anyway.

For those who are interested in a pharmaceutical sales rep job, check out my free pharma careers webinar.  For those already in the industry and who would to explore the possibility of having me as a guest speaker at one of your company meetings, see my speaking programs.

  • Share/Bookmark

Custom Pharmaceutical Sales Resume Evaluations A Huge Benefit

Wednesday, May 26th, 2010

#sales #jobs   —   My custom pharmaceutical sales resume evaluations are turning out to be a HUGE benefit for those who take advantage of this offer.  I am catching all types of errors and problems with the many resumes I receive.  Just yesterday, one individual sent me one that was very difficult to read and looked rather unprofessional in my opinion.

There are many other examples like the wrong factors to emphasize on a document and many irrelevant information that I usually find on people’s submissions.  It’s a good thing that I’m catching these problems before they are sent out to pharmaceutical companies and managers.  This gives them a chance to do some major surgery on their documents so that they will have a decent chance in landing interviews.

The custom pharmaceutical sales resume evaluation is not offered to everyone.  This is a special bonus that is offered only to those readers of my book or audio program “How To Get A Dream Job In Pharmaceutical Sales – Direct Inside Advice and Guidance From a Sales Manager” who got it directly through my pharma sales careers website.  I have on record who did go through my website so if I receive a resume from somebody who did not order through my website, then I won’t look at their document.

The people who did get their documents reviewed by me are very grateful because they get an expert opinion from a former sales manager who once did the hiring for a company pharmaceutical sales force.  I’m the type of person who will be seeing such resumes so it is a huge benefit to have somebody like me review them before they are sent out to industry contacts.

So if you want this opportunity for yourself to get a custom pharmaceutical sales resume evaluation from a former industry executive, do check out my website in this field.

  • Share/Bookmark

Video On Medical Pharmaceutical Sales Rep Jobs Involving Niches

Monday, May 24th, 2010

#pharmaceutical #medicalsales #pharmaceuticalsales   —-  Quite often in medical sales and pharmaceutical sales rep jobs, we are assigned to promote older products in addition to the latest.  So it’s not always the case of being involved with the most recent and talked about products in the market.  Sometimes pharmaceutical companies consider older products to still have some market life and are worth promoting to the doctors.

Many doctors expect drug reps to come in with the latest news about the latest drugs so initially it might be a be tough to go in with a product that’s already been out for years.  I was involved in this same scenario several times during my own pharmaceutical sales career.

In one particular case, I was involved in selling an older antihypertensive which I wasn’t too keen about because I had previously promoted one of the newer agents in this therapeutic area.  But we did see some success by position the older drug for certain niches.  When I became the product marketing manager, this older drug was included in my product portfolio to manage and I developed an entire niche campaign for it.

We rolled out this campaign to our entire medical sales rep force and the results were fantastic.  This case ended up being one of my most successful ones in my pharmaceutical career as it showed that it is still possible to be profitable when promoting older products.

The video below shows me talking about this very case as I go over some of the details of this interesting story.

If you happen to be interested in pursuing pharmaceutical sales rep jobs, check out the free webinar I have about this exciting field.  For those of you who are already in the industry and would like to explore the possibility of having me as your guest speaker for one of your company meetings, see my speaking programs.

  • Share/Bookmark

How Chinese Food Helped Pharmaceutical Sales Career

Saturday, May 22nd, 2010

I hope you are intrigued with the title of this blog post. You might be wondering what does Chinese food have to do with a pharmaceutical sales career. Well, the healthcare field happens to be one of the most diverse ones out there with professionals from all types of backgrounds and cultures.  Therefore, diversity skills are important for achieving success in this or any other of today’s working environments.

I feature diversity topics in every 3-4 episodes of Clint Cora Motivational WebTV, which is my online motivational video show about achieving success.   So we are now at episode number eight and you are indeed going to be seeing some yummy Chinese food – dim sum to be exact.  If you are not familiar with Chinese dim sum, then this will be an educational food video for you as well as I take you inside one of my local Chinese restaurants here in Mississauga.

You will see that I use Chinese dim sum as one of my diversity tools to help me build both business and personal relationships with people, especially those who are different from me and not very familiar with dim sum.  Ethnic food in fact is a great diversity tool to use.  Building these relationships have helped me greatly over the years to achieve success in different fields including my pharmaceutical sales career.  I took both customers such as doctors as well as other pharmaceutical sales reps out to dim sum.  I even organized an entire continuing medical education event where it included a big dinner at a Chinese restaurant.

This is why this episode can be considered a motivational video because it shows how you can use a very enjoyable experience like dining and use it as a tool for success.  Don’t forget that to achieve success these days often requires the partnership of others and what better way to foster these relationships than over food.  The Chinese food twist in all this just gives it a diversity spin.

I hope you like this latest Motivational WebTV episode and of course as always, I look forward to your comments below.  The lessons there can certainly be of benefit to your pharmaceutical sales career as well as other areas of your life.  Other episodes of my motivational video series are archived for your convenience.

  • Share/Bookmark

Pharmaceutical Sales Training Videos Coming

Thursday, May 20th, 2010

#pharmaceuticalsales #pharmaceutical  —-  This week’s video on pharmaceutical sales strategy for drug representatives was just the first of several that were shot this week.  The others are being edited and will be put up here on this blog over the next few weeks.  These videos would be great as pharmaceutical sales training information especially for those who are hoping to enter the industry.

They give you a realistic appreciation of some of the actual issues that can happen out there in a sales territory when calling on doctors.  These cases can also give you something to talk about during your job interviews since it will show potential employers that you are not completely ignorant of what really happens in the day to day working life of a drug representative.

Although these videos and blog posts will never replace real pharmaceutical sales training from a trainer in a pharma company, they are still helpful to expose you to the industry.

I will release about 1-2 new videos per week in the next little while so stay tuned.  I hope you will find these pharmaceutical sales training clips informative and entertaining as well as I pulled them from my real life cases during my career.

By the way, for those of you who like being on Facebook, our dedicated page about pharmaceutical sales at that platform is getting popular with Facebook users as it’s a place to interact with other people interested in the industry while remaining on Facebook.

If you are on Facebook and would like to check out this page and interact with others as well as me since I do post there quite regularly, just go to Facebook Pharmaceuticla Sales.  Please hit the Like button too while you are there and let other Facebook users who are also thinking about pharma sales know about the page.

All the pharmaceutical sales training videos being produced will end up on that Facebook page as well so you could watch them while in that program too.

  • Share/Bookmark

Video On Pharmaceutical Sales Strategy For Drug Representatives

Tuesday, May 18th, 2010

#pharmaceutical #pharma #biotech #drugs #sales #pharmaceuticalsales –

I hope you enjoyed the last two weeks of blog posts where I shared various real life cases from my years in the pharmaceutical industry.  Now, I’m going to start posting video versions of these cases which might give you another perspective.  The first one is a video on pharmaceutical marketing and sales strategy for drug representatives.

This video will show the common scenario when drug representatives promote newer versions of medications that have already been on the market for many years.  Physicians are usually very familiar with these drugs but because of cost sensitivities, especially those who see a lot of patients in low income brackets, resist using the newer versions because they cost more.

This is a common objection in the world of pharmaceutical sales and all drug representatives must be trained to deal with it.  In fact, cost will often come up during calls on doctors a few times each day.  Pharmaceutical marketing and training departments usually have good ways for the drug reps to deal with the cost objection.

One of the keys is to help the physicians identify the problem patients who are not being successfully treated with the older versions of drug because of inconvenient dosing regimens and other possible factors.  Once doctors agree with the existence of such patients, the drug reps can position their newer products to help address these problem patients.

The video mentions two of my websites. If you are interested in pursuing a career in this field, check out my webinar on pharmaceutical sales careers.  If you are already working in the industry and would like to explore the possibility of having me come as a guest speaker at one of your meetings, see my speaking programs and seminars website.

  • Share/Bookmark

There Are Internet Pharmacies For Pets Too

Monday, May 17th, 2010

#pharmacies #pharmaceutical #pharma —–  I’m sure that most of you have heard about internet pharmacies by now.   It turns out that there are also online drug stores specifically for your pets like dogs and cats.

I took my two lhasa apso dogs into the vet this past week to get their heartworm blood tests and once again like the previous two years, I requested written prescriptions from the vet for heartworm prevention medications for the upcoming season.  You need written prescriptions in order to get any heartworm meds at internet pharmacies for pets as well.  Once again, I will be saving money by going through an online pet pharmacy this way.

The actual heartworm medication that my dogs have been on is Sentinel and the online pet pharmacy I order from charges about 30% less than if I got the meds directly from my vet clinic.  This includes shipping costs factored in as well.  Actually, I don’t pay for shipping because since I have two dogs, my orders are over the $100 minimum for free shipping anyway.

My vet understands this completely and is more than willing to provide me with a written prescription so I can save money.  Since the heartworm season doesn’t officially start until June, I have time for the shipping of my Sentinel (the actual brand of heartworm medication that my two dogs are on) to get here.  It takes about a week.

The process for buying medications and drugs through an online pharmacy for pets is pretty straight forward.  They have standard internet shopping carts that are secure and you just enter all the usual shopping information.  The only extra step that you have to take with prescription medications is that you have to fax them the actual written prescriptions signed by your vet.

For a lot more detailed information, I have an article as well as video all about my own experiences saving money at online pet pharmacies.  Check it out as these internet pharmacies can save you on costs significantly on your pet medications.

  • Share/Bookmark

Pharmaceutical Sales Reps Need To Find Important Players

Friday, May 14th, 2010

The big lesson from the real life case study discussed over the last two blog posts is that although physicians are the primary customer group to call on for pharmaceutical sales reps, other types of healthcare professionals could be just as important for certain products. It’s a matter of finding out who the important players are for specific drug products.

I was the hospital specialist rep who stumbled upon these cancer clinic nurses in this specific case. It was a real eye opener to see how important nurses can be in the sales of certain pharmaceutical products.

There have been other cases in my career where nurses had positive impacts on sales of drugs in other therapeutic areas as well. Not only in hospital settings like I mentioned in the last post, but also quite often in obstetrics and gynaecology where nurses are often doing assessments with patients.  They routinely recommend products to patients so they have to be kept informed of all developments by pharmaceutical sales reps just like these health professionals were doctors.

An effective job hunting campaign for positions as pharmaceutical sales reps should have the same strategy with respect to finding out who can really help you. You should take the time to find out who the key players are in the pharma industry in your area since these people may have the power to help you get a position.

The most important players are not always the most obvious ones. This is one of the most important topics covered in my ebook and audio book “How To Get A Dream Job In Pharmaceutical Sales – Direct Inside Advice and Guidance from a Sales Manager“.

Identifying WHO to target in the industry and HOW to gain access to them will put YOU ahead of the rest of your competition vying for the same jobs as you.  My free webinar for aspiring pharmaceutical sales reps goes into this in more detail so do check it out.

  • Share/Bookmark

Pharmaceutical Sales Training Beyond Physicians Offices

Thursday, May 13th, 2010

#pharmaceutical #pharma #drugs

The last blog post introduced an interesting real life case where a drug representative found some significant sales activity for one of his products at a cancer clinic.  The interesting thing here was that this sales activity was not generated by a doctor.  Instead, it was the clinic nurses who routinely recommended the product to all radiation patients as they handed out info sheets they made up with the product’s name on it.  This case clearly demonstrates that pharmaceutical sale training should be beyond just physicians offices.

The drug representative took these findings back to his company and it was soon determined that all nurses working in similar cancer treatment centers across the country should be called on by the company’s sales force.   Some other cancer centers were already on board with this product while many were not.

All drug representatives from this sales force did a special campaign to call on all cancer clinic nurses to inform them about how other cancer nurses were recommending the product and soon, all cancer treatment centers enthusiastically came on board with adding the company’s product as part their post-treatment care guidelines.

Many of these cancer clinics also had small pharmacies in house and upon follow up visits, the drug representatives found that many of these pharmacies have been stocking up on the product.  In fact, the majority of these tiny cancer pharmacies carried more of the product in stock than typical major retail pharmacies!

Sales of the company’s cream product skyrocketed to record levels not because of increased promotion to doctors, but to cancer clinic nurses. Although these nurses were not physicians, they proved to have the power to recommend certain products directly to patients which in turn significantly increased sales.

Of course, I will admit that the original drug representative who found out about these cancer clinic nurses in this case was in fact myself.  It was a great feeling to help my company find such an enormous pharmaceutical sales opportunity that became relevant right across the country.

This was not the only case I ever encountered where nursing staff proved to be very important in regards to recommending products directly to patients.  In fact, many hospital specialist representatives see this very same thing happening at many other different clinics in hospital settings where patients spend time with nurses.

So it is quite important for drug representatives to cover a component about calling on health professionals besides just physicians during pharmaceutical sales training sessions with their companies.  Other professionals should include nurses and pharmacists.

  • Share/Bookmark